Third-Party Dependency Mapping
Have third-party dependencies for CIFs been mapped in ServiceNow?
Benchmarks from the DORA Maturity 2026 survey.
This benchmark examines how organizations in regulated industries are implementing DORA (Digital Operational Resilience Act) requirements using ServiceNow. It covers CIF identification and classification, CMDB data quality, DORA Registry setup, incident reporting workflows, governance accountability, and skills readiness. The goal is to understand how far organizations have progressed in aligning their ServiceNow platform with DORA obligations.
Take the survey to compare your results with benchmark data.
Have third-party dependencies for CIFs been mapped in ServiceNow?
Which ServiceNow modules are currently used for DORA compliance? Respondents could select multiple.
How is the data quality of the CMDB rated, specifically for CIF mapping?
Is ServiceNow Discovery or Service Mapping used to map CIF dependencies?
How integrated are BCM practices within ServiceNow, linked to CIF criticality?
Are CMDB health dashboards or metrics used to monitor data quality?