BCM Integration within ServiceNow
How integrated are BCM practices within ServiceNow, linked to CIF criticality?
Key Takeaways
- Around half of organizations have not yet integrated Business Continuity Management (BCM) with ServiceNow, indicating a significant gap in operational resilience capabilities.
- A significant portion report full BCM integration, while the remainder have only limited or partial integration.
- The findings suggest that many organizations still need to better connect BCM processes with CIF criticality and ServiceNow workflows to strengthen DORA readiness.
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