Industry representation
Share of respondents by industry (as % of total respondents).
Operating Model for Services & CSDM
Distribution of operating models (as % of total respondents).
Methods/Tools Used to Model Services in CSDM
Share of respondents using each method (as % of total respondents).
Types of Service Offerings in CSDM
Share of respondents by offering type (as % of total respondents).
How Application Dependencies Are Tracked in CSDM
Share of respondents by tracking approach (as % of total respondents).
Alignment Between CSDM Practices and Business Objectives
Share of respondents by alignment approach (as % of total respondents).