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ServiceNow Modules Used

Which ServiceNow modules are currently used for DORA compliance? Respondents could select multiple.

Key Takeaways

  • CMDB and IRM/GRC are the most widely adopted ServiceNow modules, reflecting their central role in supporting DORA compliance.
  • ITOM and Business Continuity Management are also commonly used, enabling service dependency mapping and operational resilience.
  • Contract Management has the lowest adoption, indicating that third-party contract governance is less frequently managed within ServiceNow.

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