Complete the survey to receive your private benchmark comparison.
Submit your survey response and unlock a private comparison after sign in and claim.
Information about your organization's industry, operating model, and service structure.
Which industry does your organization primarily belong to or affiliate with?
How would you categorize your overall operating model for services & CSDM?
Which methods or tools does your organization use to model services within CSDM?
How are your service offerings organized and delivered?
How do you handle dependencies between different application services in the CMDB?
How does your organization ensure alignment between CSDM practices and business objectives?
How your organization governs and maintains CSDM practices.
Who dictates and leads CSDM within your organization? For example policies, roadmaps, best practices etc.
How are responsibilities distributed among key stakeholders in your CSDM framework?
How effectively is the ownership of services and CIs recorded and maintained within the CMDB?
How do you maintain your CSDM Governance?
How often do you maintain your CSDM Governance?
Responsibilities and education for stakeholders in your CSDM framework.
Which of the following responsibilities are part of the Service Owner role in your organization?
What is the responsibility of the business within your organization when it comes to CSDM and services?
How does your organization educate and enable Service Owners and other stakeholders in CSDM Governance?
Which of the following responsibilities does your operational team(s) have when it comes to CSDM?
What are the key responsibilities of architects in driving CSDM governance within your organization?
Who is primarily responsible for CSDM in your organization?
