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Overall OT challenges

Share of respondents rating each challenge severe (4 or 5 on a 1–5 scale).

Key Takeaways

  • Governance, ownership, and responsibility gaps emerged as the most significant OT challenge, highlighting that organizational alignment remains a larger barrier than technology itself.
  • Challenges related to IT/OT segregation, component interaction visibility, and security vulnerability identification indicate that many organizations still struggle with operational transparency and cross-domain coordination.
  • Understanding OT process flows also remains a notable challenge, suggesting that process standardization and documentation maturity are still evolving across environments.
  • Lower concern levels around reporting, ITSM resolution times, and data maintenance suggest that organizations are currently more focused on foundational governance and operational structure challenges than on process optimization.

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