ISA-95 implementation
How ISA-95 is implemented in the CMDB.
Key Takeaways
- ISA-95 implementation within CMDB environments remains highly limited and fragmented, with few organizations adopting standardized modeling approaches.
- The most common implementation method is the use of custom tables or attributes (10%), suggesting that organizations often rely on localized or non-standardized configurations rather than structured enterprise-wide models.
- Adoption of CSDM-based or Company & Location-based implementations remains very low (5%), indicating limited alignment between ISA-95 structures and broader ServiceNow governance frameworks.
- The findings suggest that ISA-95 operationalization within CMDBs is still immature, leaving significant opportunities for improved standardization, scalability, and IT/OT data alignment.
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