OT data management
Who is responsible for maintaining OT data.
Key Takeaways
- OT data management remains highly decentralized across organizations, with responsibility most commonly distributed per stakeholder rather than maintained through centralized governance structures.
- The largest share of respondents (29%) reported stakeholder-based ownership models, indicating that OT data accountability is often fragmented across teams and operational functions.
- Site-specific maintenance outside of ServiceNow (14%) suggests that many organizations still rely on localized processes and external systems for OT data management, limiting standardization and enterprise visibility.
- Centrally maintained OT data models remain limited (5%), highlighting a broader governance maturity gap and significant opportunities for improving consistency, scalability, and cross-site operational alignment.
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