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Skills Gap

How significant is the skills gap in using ServiceNow for DORA compliance?

Key Takeaways

  • Most organizations rate the ServiceNow skills gap for DORA compliance as moderate or very significant, highlighting a widespread capability challenge.
  • A significant portion specifically identify the skills gap as very significant, suggesting that limited expertise is a major barrier to effective implementation.
  • The findings indicate that targeted training and capability development are essential to accelerate ServiceNow adoption and strengthen DORA compliance.

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