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ServiceNow for Registry Maintenance

Is ServiceNow used to populate or maintain the DORA Registry of Information?

Key Takeaways

  • Around half of organizations still rely on manual processes to populate and maintain the DORA Registry of Information.
  • A significant portion have partially automated Registry maintenance using ServiceNow, while only a small number have achieved full automation.
  • The findings indicate that automating Registry maintenance remains a significant opportunity to improve data quality, efficiency, and ongoing DORA compliance.

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