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Who Leads CSDM Governance in Organizations

Share of respondents by role or team leading CSDM governance (as % of total respondents).

CMDB Team

(54.5%)

Service Owners

(22.7%)

Dedicated CSDM Team

(22.7%)

Enterprise Architects

(18.2%)

Business Owners

(18.2%)

Other

(4.5%)

Key Takeaways

  • CSDM governance is still primarily driven by CMDB and technical teams.
  • Dedicated governance and service ownership structures are emerging but not yet dominant.
  • Business and enterprise architecture involvement remains comparatively limited.
  • Cross-functional governance maturity appears to still be developing across organizations.

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