Einar & Partners | IT Benchmarks

Share of respondents who have clear CSDM roles defined for each group (as % of total respondents).

CMDB Team

(68.2%)

Operations Team

(31.8%)

Enterprise Architects

(31.8%)

Service Owners

(27.3%)

Data Stewards

(18.2%)

No clear roles defined

(18.2%)

Business Owners

(9.1%)

Security Team

(4.5%)

Other

(4.5%)

Key Takeaways

Technical roles, particularly CMDB teams, have the clearest governance ownership definitions.
Operations and architecture functions demonstrate moderate role clarity.
Service ownership and business stakeholder responsibilities are less consistently defined.
A meaningful share of organizations still lack clearly established governance roles altogether.

Take the CSDM Governance survey to compare your organization's CSDM adoption with benchmark data.