What Technology & Systems Were Primarily Mapped During the Service Mapping Project?

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What Technology & Systems Were Primarily Mapped During the Service Mapping Project?

Complexity Level

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Key Takeaways

  • On-prem services were the most commonly mapped systems across all complexity levels, particularly in medium-complexity environments, highlighting the continued importance of legacy and hybrid infrastructures.
  • Cloud services also represented a significant portion of mapped environments, reflecting the growing adoption of cloud-based architectures in service mapping initiatives.
  • Containerized services showed the lowest overall representation, suggesting that container-focused mapping is still emerging compared to traditional infrastructure mapping.
  • Home-grown applications and ERP systems remained consistently represented, indicating that organizations continue to prioritize visibility into business-critical custom and enterprise systems.

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