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CSDM Technical Services

Maturity metrics by CSDM area. Use the tabs below to switch between areas and see the charts for each.

Key Takeaways

  • Adoption of Technical Services within CSDM increased significantly, growing from 33% historically to 77% currently.
  • This indicates that organizations are increasingly structuring infrastructure components within the CSDM service model.
  • However, continuous improvement remains limited, suggesting many organizations are still maturing this layer of CSDM.

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