CSDM Technical Service Offerings
Maturity metrics by CSDM area. Use the tabs below to switch between areas and see the charts for each.
Key Takeaways
- Adoption of Technical Service Offerings increased from 37% historically to 60% currently, showing steady growth in this CSDM layer.
- This suggests organizations are increasingly structuring service offerings to better represent how technical services are delivered.
- However, continuous improvement and roadmap expansion remain moderate, indicating that maturity in this area is still developing.
Compare your company
Take the CSDM survey to compare your organization's CSDM adoption with benchmark data.
Take the survey