How is CSDM expanding across all industries
Historic MaturityCurrent Maturity
Key Takeaways
- CSDM adoption is expanding across most model layers, with notable maturity growth in Application Services, Technical Services, and Business Services.
- Organizations are increasingly structuring their CMDB around service-oriented CSDM components rather than infrastructure-only models.
- Higher maturity in service and application layers indicates stronger alignment between IT services and business capabilities.
- However, some supporting layers such as capability mapping and documentation remain less mature, suggesting room for further CSDM development.
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