Application Services and Technical Services show the largest maturity gains from historic to current adoption, reflecting industry focus on service-centric CMDB coverage.
Business Capability and Documentation of subscribe by and available for show meaningful expansion, indicating growing alignment with CSDM’s full object model.
Current maturity is consistently at or above historic across all categories, illustrating broad expansion of CSDM across industries.
Compare your company
Take the CSDM survey to compare your organization's CSDM adoption with benchmark data.