How is CSDM expanding across all industries

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How is CSDM expanding across all industries

Business ApplicationBusiness ServicesApplication ServicesTechnical Service OfferingsBusiness Service OfferingsTechnical ServicesService CommitmentsBusiness CapabilityDocumentation of subscribe by and available forOther020406080100Maturity
Historic MaturityCurrent Maturity

Key Takeaways

  • CSDM adoption is expanding across most model layers, with notable maturity growth in Application Services, Technical Services, and Business Services.
  • Organizations are increasingly structuring their CMDB around service-oriented CSDM components rather than infrastructure-only models.
  • Higher maturity in service and application layers indicates stronger alignment between IT services and business capabilities.
  • However, some supporting layers such as capability mapping and documentation remain less mature, suggesting room for further CSDM development.

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