CSDM Business Service Offerings

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CSDM Business Service Offerings

Maturity metrics by CSDM area. Use the tabs below to switch between areas and see the charts for each.

Historic Maturity

40% of enterprises used Business Service Offerings historically

Enterprises using CSDM areaEnterprises not using CSDM area

Current Maturity

47% of enterprises use Business Service Offerings currently

Enterprises using CSDM areaEnterprises not using CSDM area

Continuous Improvement

30% of enterprises continued iterating Business Service Offerings

New Roadmap Areas

17% of enterprises expanded roadmap with Business Service Offerings

Key Takeaways

Adoption of Business Service Offerings increased slightly, from 40% historically to 47% currently.
This indicates gradual progress in defining service offerings that represent business-facing value.
However, continuous improvement and roadmap expansion remain relatively low, suggesting this CSDM layer is still developing in many organizations.

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