Prior CMDB existence
Whether organizations had an existing CMDB before starting the project.
Key Takeaways
- A slight majority had an existing CMDB prior to the project, indicating that most organizations were enhancing or remediating an existing foundation rather than starting from scratch.
- A significant portion began without a prior CMDB, highlighting that greenfield implementations remain common within ServiceNow environments.
- The near 50/50 split suggests varying maturity levels across organizations, with both transformation (optimization) and foundational build initiatives represented in the benchmark.
Compare your company
Take the CMDB survey to compare your organization's starting point with benchmark data and see how your prior CMDB status aligns with industry peers.
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