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Most frequently included data sources

Higher-frequency source categories in CMDB implementations.

Key Takeaways

  • Infrastructure layers dominate CMDB scope, with on-prem servers, network equipment, and databases included in ~90% of projects, indicating strong focus on foundational technical CIs.
  • Services and applications are slightly less consistently included, suggesting that full service modeling and business service mapping may still lag behind infrastructure coverage.
  • Storage is included at a slightly lower rate (~80%), highlighting a potential gap in end-to-end visibility across all infrastructure components within ServiceNow CMDB implementations.

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