Main Infrastructure Teams involved in CMDB implementations
How often the teams/stakeholders participate in CMDB implementation projects
Key Takeaways
- Service Owners / Application Managers show the highest participation (~95%), highlighting strong business-service alignment in ServiceNow CMDB initiatives.
- Network, On-Prem Infrastructure, and Security teams are involved in over 85–90% of projects, confirming that CMDB implementations are heavily infrastructure-driven and cross-functional.
- Storage teams have slightly lower participation (~75%), suggesting potential gaps in full-stack visibility and end-to-end infrastructure collaboration.
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