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Less frequently included data sources

Lower-frequency source categories in CMDB implementations.

Key Takeaways

  • Public cloud sources show moderate inclusion, with AWS (~60%) and Azure (~55%) represented in over half of projects, reflecting growing hybrid and multi-cloud environments within ServiceNow CMDB implementations.
  • Container technologies (Docker/K8s) have limited adoption (~20%), suggesting that containerized and Kubernetes-based environments are still underrepresented in CMDB scope.
  • End-user devices (Desktop/Laptop/Mobile) are rarely included (~5%), indicating that most CMDB initiatives prioritize server and infrastructure visibility over endpoint asset management.

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