Einar & Partners | IT Benchmarks

Benchmarked average internal effort by team.

Service Owner(s) / Application Manager(s)

(17.5%)

Network team during implementation

(16.8%)

On-Prem - Windows

(16.5%)

On-Prem - Virtualization team

(15.4%)

On-Prem - Linux team

(14.2%)

Public Cloud team(s)

(12.9%)

Storage team

(12.8%)

Security team

(12%)

Key Takeaways

Service Owners / Application Managers require the highest internal effort (~175 hours), reflecting their central role in service modeling, validation, and governance alignment.
Network (~168 hours) and Windows/Virtualization teams (~150–165 hours) also carry significant workload, highlighting the technical complexity of infrastructure mapping and data validation.
Security, storage, and public cloud teams contribute moderate effort (~120–130 hours), indicating important but comparatively narrower involvement in CMDB implementation activities.

Take the CMDB survey to compare your team effort distribution with benchmark data.