Manual Configuration Effort – Before vs After CMDB

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Mean Time Spent on Manual Configuration Tasks

How CMDB has impacted time spent on manual configuration tasks?

To measure whether the CMDB helped reduce manual configuration tasks, we looked at how many hours per week team members spent on these tasks before and after the CMDB was implemented. Box: 25th–75th percentile; whiskers: 10th–90th percentile; points: individual values.

Key Takeaways

  • Manual configuration time decreased notably after CMDB implementation, with the median dropping from ~20 hours per week to ~11–12 hours.
  • The variability in manual workload also reduced post-CMDB, indicating more standardized and streamlined configuration processes.
  • Overall, CMDB implementation is strongly associated with a significant reduction in manual effort and improved operational efficiency.

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